Shipping policy
Shipping Policy
Thank you for shopping at Nexora Store. We are committed to delivering your order quickly, safely, and with full transparency.
1. Shipment Processing Time All orders are processed within 1–3 business days (excluding weekends and public holidays). During peak seasons or high order volumes, processing may take slightly longer — we'll notify you promptly via email if any delay is expected.
2. Shipping Rates & Delivery Estimates Shipping costs are calculated at checkout based on your location and selected shipping method.
- 🌍 International Shipping: 7–20 business days (varies by destination)
- Occasional delays may occur due to customs clearance or carrier conditions beyond our control.
3. Shipment Confirmation & Order Tracking Once your order has shipped, you will receive a confirmation email with your tracking number. Tracking becomes active within 24 hours of dispatch.
4. Customs, Duties & Taxes Nexora Store is not responsible for any customs fees, import duties, or taxes applied by your country's authorities. These charges are the sole responsibility of the customer.
5. 30-Day Money-Back Guarantee At Nexora Store, your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a 30-day money-back guarantee from the date of delivery. Simply contact us at wessamelqawary92@gmail.com and we will make it right.
6. International Shipping We ship worldwide to most countries. If your country is not available at checkout, please reach out to us and we'll do our best to assist you.
Contact Us For any questions regarding your shipment, feel free to reach out: 📧 wessamelqawary92@gmail.com